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  About Gangneng > Technical Support
 
 
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Technical Support
     
TEL:86-511-85581795
FAX:86-511-85581795
E-mail:info@zjgndl.com
ADD:Zhenjiang Dagang
         District Deer Industry ,
         on the west side of
         Wufeng Mountain Road
 
 
 

After-sales service

  Select Dachen equals to selecting the superb service. We provide a set of quality service and technical support to meet the different needs of customers. In order to ensure that the system is stable and in effective function, We deeply understand customer needs, Strive to provide customers with comprehensive and complete after sales service as the following five services:
Consulting service
System design services
On-site service
Warranty
Technical Support
Advisory services:
Our staff will endeavor to meet the customer's inquiry. If the complex problem cannot be answered in a timely manner, our professional team will reply within a very short time.
The Dacheng attaches great importance to customer inquiries, We will be rigorous in dealing with each customer. Customers can call to find out the problem:
Products and Services
System Design
Installation and commissioning
Technical Support
System design services:
To provide you with the perfect design
Most customers are not photovoltaic and wind power generation system design experts. Dacheng has the Department of System Design,Our senior systems design engineers with years of rich experience in the design of photovoltaic and wind power generation system,Therefore they can provide accurate positioning of the system,Tailor the perfect solution for customers,Meet the needs of different customers,We can provide a summary of the budget, and photovoltaic power generation and carbon dioxide emission reductions and other data of the system design.
System design includes:
PV modules, small wind turbines and inverter selection
System design programs
Detection system
On-site service:
Professional on-site guidance
The Dacheng provide on-site installation and commissioning services, to ensure that the system perfect grid.
Warranty:
Let the customers be in confidence
Dachen is in the pursuit of high-quality,All products are inspected during production by different methods. Test prior to shipment is needed to ensure that the product is stable and reliable running.
Training Services:
Solve the problem of system warranty
The Dacheng attaches great importance to customer training, Our expertise will be effectively pass to customers, Therefore, According to different customer requirements, we will share with customers our expertise and valuable experience.
The training includes:
Fault Diagnosis
Commissioning of equipment
Maintenance of equipment

 
 
Zhen Jiang GangNeng Exectric Power Co., Ltd.
Copyright  Zhen Jiang GangNeng Exectric Power Co., Ltd. 
TEL:86-511-85581795   FAX:86-511-85581795   E-mail:info@zjgndl.com
ADD:Zhenjiang Dagang District Deer Industry ,on the west side of Wufeng Mountain Road